Email Us:

rootstockwinefest@gmail.com 

 

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CUSTOMER CARE

Here at Rootstock: A Texas Wine Festival, we care deeply about our festival goers, and want you to have the best experience possible.

 

You'll find our contact info, FAQs, and info about volunteering below. 

Have any questions or concerns? 

We’re always ready to help!

Email our Festival Coordinator (Bryce):

rootstockwinefest@gmail.com

 
FAQ

Do I receive a physical ticket?

 

Yes, once you purchase your ticket(s) online you will receive a confirmation email with printable / scan-able tickets. We will also have your name on our will-call list at the festival gates, so don't worry about losing your tickets. 

What is your return policy?

Rootstock takes place rain or shine and refunds are generally not issued.

Can I buy extra food and wine at the festival?

Yes! You can get extra wine tasting tickets at the front entrance or simply purchase glasses / bottles directly from each winery. Full lunch options will be available. 

Can children attend the festival?

 

Children and attendees under the age of 21 receive FREE admission with a parent. Minors will NOT receive a wristband and cannot under any circumstance consume alcohol. 

 

I am a vendor; who do I contact to participate in the festival?

 

Rootstock is limited to just wineries and food vendors with no other vendors involved. If you are a Texas chef or winery and would like to take part, please email rootstockwinefest@gmail.com to inquire.

 

Volunteer at Rootstock

Learn more about wine and be a part of a fun team by volunteering during Rootstock. Volunteers will help set up & clean up as well as check guests into the festival. We have two shifts to fill, as listed below.

1

Shift One: 11-3pm (4 hours)

Shift Perks:

-Free admission to Rootstock after your shift.

Or

2

Shift Two: 3-7pm (4 hours)

Shift Perks:

-A FREE bottle of wine.

In 2016, over 25 people volunteered at Rootstock. We are extremely grateful for the kindness and determination of our volunteers!