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Customer Care
We care deeply about our festival attendees and want you to have the best experience possible!
You'll find our contact info and some FAQs below...
Any questions?
We’re always ready to help!
Email our Festival Coordinator (Joey):
FAQ
What's with the French theme?
In 2025 our theme was Texas wines made from Spanish grapes, in 2026 it is Texas wines made from French grapes, and in 2027 we'll repeat the theme with Italian grapes! We've chosen to highlight the broad range of grape varieties grown for winemaking here in Texas, and to celebrate some of the food and culture of the places that our grapes come from.
What's with the name "Rootstock"?
Modern grapevines, and nearly all those in Texas, are grafted plants which have a genetically European "scion" (the above-ground part of the plant) joined to a genetically native Texan "rootstock" (the roots). The festival, and the entire wine industry, are based on agriculture, literally from the ground up.
Can I buy extra food and wine at the festival?
Yes! You can get extra wine tasting tickets at the front entrance or simply purchase glasses or bottles directly from each winery. Full lunch options will be available from our on-site chefs & food trucks.
Will this be a crowded event?
Not at all! We are limiting this event to about 700 guests, making the entire event a relaxed experience at a beautiful, sprawling venue.
Can children attend the festival?
Children and attendees under the age of 21 receive FREE admission but must enter and attend with a parent. Minors will NOT receive a wristband and cannot under any circumstance consume alcohol.
Are there tickets for a designated driver?
Yes, non-drinkers/designated drivers can pay $10 at the festival gates for admission if accompanying other guests and can purchase food.
Do I receive a physical ticket?
Yes, once you purchase your ticket(s) online you will receive a confirmation email with printable/scan-able tickets. We will also have your name on our will-call list at the festival gates, so don't worry about losing your tickets.
What is your return policy?
Rootstock takes place rain or shine and refunds are generally not issued. Our rain contingency plan includes utilizing the large indoor hall at the Pape House.
I am a vendor; whom do I contact to participate in the festival?
Rootstock is limited to just Texas wineries and food vendors. If you are a chef or winery and would like to take part, please email rootstockwinefest@gmail.com to inquire.
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